2,135 complaints against Education Department
Sunday, December 28, 2008
By Sajid Bashir
LAHORE: WITH the education department on top with 2135 public complaints, the Ombudsman, Punjab, received a total of 13681 complaints during the year 2007.
The police department was second against which the Ombudsman’s office got 2049 complaints. The revenue department stood third with 1329 complaints.
The annual report 2007 of the Punjab Ombudsman also revealed that the district Lahore stood on top of the all districts from where 1682 people came to Ombudsman to get justice.
District Faisalabad was second with 829 complaints and district Rahim-Yar-Khan ranked third with 707 complaints. While the smallest number of complaints were received from District Attock, from where only 61 complaints were filed.
Out of total 13681 complaints, 6286 were maintainable and 7395 were non-maintainable. The nature of maladministration reflected in 52 per cent maintainable complaints was inattention, delay, inefficiency and ineptitude while 37 per cent complaints were related with administrative, excessive, discrimination, favoritism, arbitrary, unjust and biased decisions. And lastly 11 per cent complaints were against corrupt practices.
This was revealed in an annual report compiled by the office of former Punjab Ombudsman Abdul Rashid Khan, who submitted this report to the former Punjab governor.
During the year under report, 452 representations against the findings/recommendations of the ombudsman were decided by the governor, out of which in 409 cases the orders of the ombudsman were upheld and representations were rejected. Some 25 representations were accepted and in 18 cases findings given by the ombudsman were modified.
The details of the complaints department wise listed in the report were as follows:
The Ombudsman office received 13681 complaints against fifty different departments in which 884 complaints were against the Local Govt and the Rural Development, 721 against the Health department, Irrigation & Power 664, Benevolent Fund Board 487, Account and General Punjab 310, Communication and Works 301, Universities 265, Board of Intermediate and Secondary Education 238, Agriculture 232, Water and Sanitation Agencies 227, District Governments 165, Development Authorities 153, Forestry and Wild Life and Fisheries 150, Excise and Taxation 149, Zakat and Ushar 134, Baitulmal 127, Housing Urban Development and Public Health and Engineering 124, Home and Jails 116, Anti Corruption Establishment 105, Population Welfare 101, Food, 97, TEVTA 96, Auqaf Religious and Minorities Affairs 86, Live Stock and Dairy Development 56, Cooperatives 54, Neighbor and Human Resource 42, Industries 42, Services and General Administration 40, PESSI 37, Transport 35, Punjab Public Service Commission 18, Law and Parliamentary Affairs 17, Punjab Board of Technical Education 17, Information Culture and Youth Affairs 15, Social Welfare and Woman Development 13, Finance 13, Environment Protection 12, EOBI 11, Printing Press 7, Punjab Small Industries 7, Planning and Development 7, Mines and Minerals 5, Parks and Horticulture Authorities 5, Sports 4, Punjab Text Book Board 3, Prosecution Department 2, and 1 from MPDD. The details of the complaints district wise listed in the report were as follows:
The Ombudsman’s Office received 375 complaints from Multan district, Jhang 603, Bhawalnagar 580, Sargodha 568, Gujranwala 483, Khanewal 434, Bahwalpur 428, Okara 408, Sheikhupura 404, Sialkot 385, Mianwali 382, Kasur 382, Muzafargarh 377, Daira Ghazi Khan 343, Sahiwal 334, Vihari 322, Toba Take Singh 315, Rawalpindi 302, Pakpatan 265, Khushab 265, Nanakana Sahib 258, Mandi Bahuading 234, Hafiz Abad 233, Gujrat 219, Bhakar 209, Rajnapur 195, Narowal 179, Layyah 133, Lodhran 103, Jehlum 96, Chakwal 83 and Attock 61.
Meanwhile, the Ombudsman Punjab received 40 complaints from other provinces and 14 complaints from abroad.
The report stated that the education department should take serious cognizance of unauthorized occupation of school buildings/lands by influential persons and retrieve the land.
About the universities and boards, the ombudsman recommended that the degrees and duplicate certificate result as replica of the original.
About the health department, the report said that drug inspectors often failed to check quackery and they were carrying on their business with impunity.
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The police department was second against which the Ombudsman’s office got 2049 complaints. The revenue department stood third with 1329 complaints.
The annual report 2007 of the Punjab Ombudsman also revealed that the district Lahore stood on top of the all districts from where 1682 people came to Ombudsman to get justice.
District Faisalabad was second with 829 complaints and district Rahim-Yar-Khan ranked third with 707 complaints. While the smallest number of complaints were received from District Attock, from where only 61 complaints were filed.
Out of total 13681 complaints, 6286 were maintainable and 7395 were non-maintainable. The nature of maladministration reflected in 52 per cent maintainable complaints was inattention, delay, inefficiency and ineptitude while 37 per cent complaints were related with administrative, excessive, discrimination, favoritism, arbitrary, unjust and biased decisions. And lastly 11 per cent complaints were against corrupt practices.
This was revealed in an annual report compiled by the office of former Punjab Ombudsman Abdul Rashid Khan, who submitted this report to the former Punjab governor.
During the year under report, 452 representations against the findings/recommendations of the ombudsman were decided by the governor, out of which in 409 cases the orders of the ombudsman were upheld and representations were rejected. Some 25 representations were accepted and in 18 cases findings given by the ombudsman were modified.
The details of the complaints department wise listed in the report were as follows:
The Ombudsman office received 13681 complaints against fifty different departments in which 884 complaints were against the Local Govt and the Rural Development, 721 against the Health department, Irrigation & Power 664, Benevolent Fund Board 487, Account and General Punjab 310, Communication and Works 301, Universities 265, Board of Intermediate and Secondary Education 238, Agriculture 232, Water and Sanitation Agencies 227, District Governments 165, Development Authorities 153, Forestry and Wild Life and Fisheries 150, Excise and Taxation 149, Zakat and Ushar 134, Baitulmal 127, Housing Urban Development and Public Health and Engineering 124, Home and Jails 116, Anti Corruption Establishment 105, Population Welfare 101, Food, 97, TEVTA 96, Auqaf Religious and Minorities Affairs 86, Live Stock and Dairy Development 56, Cooperatives 54, Neighbor and Human Resource 42, Industries 42, Services and General Administration 40, PESSI 37, Transport 35, Punjab Public Service Commission 18, Law and Parliamentary Affairs 17, Punjab Board of Technical Education 17, Information Culture and Youth Affairs 15, Social Welfare and Woman Development 13, Finance 13, Environment Protection 12, EOBI 11, Printing Press 7, Punjab Small Industries 7, Planning and Development 7, Mines and Minerals 5, Parks and Horticulture Authorities 5, Sports 4, Punjab Text Book Board 3, Prosecution Department 2, and 1 from MPDD. The details of the complaints district wise listed in the report were as follows:
The Ombudsman’s Office received 375 complaints from Multan district, Jhang 603, Bhawalnagar 580, Sargodha 568, Gujranwala 483, Khanewal 434, Bahwalpur 428, Okara 408, Sheikhupura 404, Sialkot 385, Mianwali 382, Kasur 382, Muzafargarh 377, Daira Ghazi Khan 343, Sahiwal 334, Vihari 322, Toba Take Singh 315, Rawalpindi 302, Pakpatan 265, Khushab 265, Nanakana Sahib 258, Mandi Bahuading 234, Hafiz Abad 233, Gujrat 219, Bhakar 209, Rajnapur 195, Narowal 179, Layyah 133, Lodhran 103, Jehlum 96, Chakwal 83 and Attock 61.
Meanwhile, the Ombudsman Punjab received 40 complaints from other provinces and 14 complaints from abroad.
The report stated that the education department should take serious cognizance of unauthorized occupation of school buildings/lands by influential persons and retrieve the land.
About the universities and boards, the ombudsman recommended that the degrees and duplicate certificate result as replica of the original.
About the health department, the report said that drug inspectors often failed to check quackery and they were carrying on their business with impunity.
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